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In Florida, it’s illegal for landlords to lock out tenants, displace their possessions, turn off their utilities, or engage in other hands-on eviction measures. Florida law has been criticized for heavily favoring the tenant. Regardless, the law that’s on the… Read More
You can’t manage what you don’t measure. The process of measuring and managing is easy if you do it with key performance indicators. “Good grief! We’re a community association, not a Fortune 500 Company.” It’s what you might be thinking after… Read More
5 things you didn’t know about Florida’s confusing referral fee law According to Florida statute Section 475.25(1)(h), if you’re not a licensed real estate broker, broker associate, or sales associate—it’s illegal, in Florida, for any such entities to share, or… Read More
What we don’t know, or what we assume, often determines how we approach new places or responsibilities. Where are the cowboys? A visit to Austin, the state capital of Texas, can be confusing to those who think the Lone Star… Read More
Businesses use vision and mission statements to create a clear understanding of what to focus on to reach their end goal. An association is a business, too. Associations need to view themselves as a business. There’s not much difference between… Read More
It’s a group effort, so everybody has to feel empowered to be a part of the decision-making process. It doesn’t seem to make much sense. Enterprise companies with deep pockets spare no expense to hire a group of experts to… Read More
An association for associations – the mark of a savvy Florida Community Association Manager. Even though it’s not our first time winning the Florida Community Association Journal’s Readers’ Choice Award, it’s still a tremendous honor. This year there were over… Read More
Why Florida community associations should consider hiring a Community Association Manager. What good is an outsider when your board is composed of community residents with a clear, deep seated, investment in their neighborhood? Since it’s likely few or none of… Read More
Tenants can withhold rent until certain repairs are made – as long as it’s done properly. The roof in your apartment is leaking, and your landlord is dragging his feet on making repairs. Can you withhold the rent money until… Read More
How to use KPIs for community associations. There’s a lot to be said for taking measurements – without them, the world exists in a fuzzy haze of probabilities. While KPIs, or “key performance indicators” aren’t crystal balls, when properly implemented,… Read More
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